Terms and Conditions
Cancellation & Refund Policy
Organizational Talent Consulting will provide you with a refund if you cancel your enrollment 72 hours prior to the start of your course. Refunds will be issued to the student within 45 days from the date of cancellation, or the first day of the course, whichever is earlier. If you attend all or part of a course, no refunds will be provided.
We reserve the right to cancel a course due to insufficient enrollment, inclement weather, or other events beyond our control. In the event a class is canceled, we will notify you as soon as possible. You may choose to receive a full refund of your registration fee or credit on another class. Organizational Talent Consulting will not be responsible for any cancellation costs you incur, such as airline tickets and/or hotel reservations.
Late Arrivals & Early Departures
In-Person Programs: Organizational Talent Consulting is committed to providing you with the best possible learning experience. To ensure you have time to prepare for your session we would recommend you arrive a minimum of 15 minutes prior to the start of your program. Any participant who arrives more than 30 minutes after the session start will be considered "absent" for that session and will not receive attendance credit. Participants must attend and participate for at least 80% of the session. Participants who arrive late arrivals, depart early, or a combination of these that results in missing more than 20% of the session will not receive credit for that session.
Live Online Program: The virtual training room will open 15 minutes prior to the posted starting time. We recommend that you log on to your session at least 10 minutes prior to the posted start time to ensure your connection, audio, and video capabilities are working properly. Participants must attend and participate for at least 80% of the session. Participants who arrive late arrivals, depart early, or a combination of these that results in missing more than 20% of the session will not receive credit for that session.
We know from experience that those who actively participate in each session get more value out of their Organizational Talent Consulting program. Therefore, as part of the Attendance Policy, it is not enough to simply be physically present: the participant must also take part in activities and discussions and demonstrate their skills when asked to do so by their trainer.