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  • Why Character Matters in Leadership

    Every leader wants to be successful. But sometimes, the results achieved come at the cost of character. Civil rights leader Martin Luther King Jr. suggested that the most dangerous person is likely gifted with reason but no morals. A blind passion for results damages a leader's reputation and the organization. Evidence from workplace studies on the benefits of character suggests that leaders with high character scores outperform others on company key performance metrics. Leadership behaviors guide actions, but a leader's character determines how and if the leader acts. Great leadership is a combination of competence, character, and commitment. Here are three practical steps to help develop your character strength and how you can ace your next character test. Why is leadership character important to success? Leadership creates moments not defined by policy or procedures—situations where leaders have to choose between right and right. Every day, you make character decisions, consciously or unconsciously, such as between speed or quality and long-term or short-term results. The impact of these decisions either reinforces your team's desired or undesired thoughts, feelings, and behaviors. Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate, only love can do that. Martin Luther King, Jr. In a two-year study of executive leaders and their organizations, CEOs who scored high on aspects of character had an average return on assets (ROA) of 9.35%, in contrast to CEOs with low ratings, who had a ROA of 1.93%. Leadership character is shown to align the leader-follower relationship, increasing both leader and follower productivity, effectiveness, and creativity. Leadership character plays a vital role in unifying a team. Followers will give more when they respect the leader's character. A focus on helping others is essential to providing effective strategic leadership. Also, character helps leaders navigate change more effectively. What is Leadership Character? Leadership character is doing the right thing for the right reasons and with the right feelings. It is the inner game of leadership. While leadership behaviors are observable, a leader's inner game quietly controls the leader's behaviors. Character is the unique combination of internalized beliefs and moral habits that motivates and shapes how that you relate to others. Fred Kiel Evidence suggests that there are four universal leadership character principles: Integrity – Being honest, acting consistently with principles, standing up for what is right, and keeping promises. Responsibility – Owning personal decisions, admitting mistakes, and showing concern for the common good. Forgiveness – Letting go of self and others' mistakes, focused on what is right versus only what is wrong. Compassion – Empathizing with others, empowering others, actively caring for others, and committing to others' growth. A leader's character determines how knowledge, skills, and abilities are applied. Leadership decisions are often based on values, worldviews, and past experiences. Your past, even as a child, has shaped your current perception of what is right or wrong. Family members, friends, religious leaders, and the community where you live and work reinforce your character. How to Measure and Assess Your Leadership Character Although character can seem complex to understand, it can be reliably defined and measured. Character does not need to be considered subjective. In fact, the more self-aware you are of your character strengths and those of your team, the better you can lead. VIA Character Strength Survey The VIA Character Strength Survey is a validated instrument for assessing character strengths. It has been completed by over 15 million people globally, and all of the scales have satisfactory reliability (> 0.70 alphas). The free VIA Character Strength Survey provides insights into your 24-character strengths in rank order. Character strengths are values in action or positive thinking, feeling, and behaving traits that benefit the leader and others. For more information regarding the VIA Character Strengths Survey, visit www.viacharacter.org. Accidental Habit Assessment Few leaders seek to develop bad habits. Everyone I know strives for good habits. That is why this quiz is labeled the Accidental Habit Assessment (AHA). It helps you uncover possible leadership bad habits that are keeping you from getting the most out of life and work. The free quiz includes a customized report and guide that will provide you with an "aha" moment as you reflect on your leadership to understand your strengths and accidental habits needing improvement. You can also use the report as a personalized reading plan to access researched and field-tested leadership resources and transformational tools in the book Life-Changing Leadership Habits: 10 Proven Principles That Will Elevate People, Profit, and Purpose. 3 Practical steps to develop leadership character in your company Intelligence plus character—that is the goal of true education. Martin Luther King, Jr. Most leadership development programs focus on building competence, and the leader's character is often left out. A lack of attention to character harms both the leader and the organization's performance. Character Development Step #1: Making the invisible visible The conversation of leadership character development in the workplace is lacking and needs to be raised to the same level as developing leadership competence. The desired goal is to increase character development investments, not replace them. Start with clarifying leadership inner game and outer game expectations: What should leaders do? You might already have these leadership behaviors defined in performance reviews or leadership competency models. What kind of leaders should they be? If you are unsure where to begin, research-based books and articles like those mentioned and cited in this post can be great resources. Character Development Step #2: Make it experiential Leadership character development should involve challenging simulation experiences that involve everyday decisions between right and right. These experiences should also include time for guided reflection with each participant. Additionally, the development should include teaching leaders specific habits for dealing with challenging issues. Character Development Step #3: Assessment and coaching Character development is a process, not an event. A proven way to develop character is to combine self-assessment with executive coaching. The combination of enhanced self-awareness and a thought-provoking, creative executive coaching program inspires transformation and growth. How You Can Ace Your Next Character Test Choosing between what is best for yourself or what is best for others creates very different outcomes for you and your business. Leadership character matters, and it is difficult to regain trust once lost. Acing your next character test is possible by being deliberate and persevering. The ultimate measure of a man is not where he stands in moments of convenience and comfort, but where he stands at times of challenge and controversy. Martin Luther King, Jr. Passing a test of character begins with knowing your non-negotiables. You will do your best when you have a clear picture of what leading with character looks like for you. List your leadership inner game and outer game principles. Then, expand on each of these by writing a brief, vivid description of how each principle guides you in a given situation. Surround yourself with accountability partners. Share the list of principles you have defined and invite people close enough to know you well to hold you accountable if you start to get off track. The influence of others is powerful on performance. Leaders tend to become more isolated the higher they move in a company, and the role of a coach and mentor becomes even more critical. Making the next right choice in a test of character is simply making the next right choice. You build leadership character like you build physical endurance. Training helps create character muscle memory, making the right decision automatically. Attend a leadership development program that focuses on both the inner and outer game of leadership. Key Summary Points Great leadership is a combination of competence, character, and commitment. Character is an individual’s unique combination of internalized beliefs and moral habits that motivates and shapes how that individual relates to others. Leadership character is shown to align the leader-follower relationship, increasing both leader and follower productivity, effectiveness, and creativity. Leadership character can be measured, and feedback can be provided through executive coaching as part of a leadership development process that targets the leader's inner and outer game. Character development needs to be raised within organizations to the same level as leadership competencies. Striving for better habits is a competitive advantage available to any leader looking for a powerful point of differentiation. Our transformational executive coaching, leadership development, and organizational consulting help you achieve your goals and get more out of life and work. References: Badaracco, J. (1997). Defining moments: When managers must choose between right and right. Boston, Mass: Harvard Business School Press. Beerel, A. (1997). The strategic planner as prophet and leader: a case study concerning a leading seminary illustrates the new planning skills required. Leadership & Organization Development Journal. 18 (3) pp. 136 -144. Claar, V.V., Jackson, L.L., & TenHaken, V.R. (2014). Are Servant Leaders Born or Made? Servant Leadership Theory & Practice, Vol. 1, Issue 1, 46-52. Doolittle, J. (2023). Life-changing leadership habits: 10 proven principles that will elevate people, profit, and purpose. Organizational Talent Consulting. Kiel, F. (2015). Return on character: The real reason leaders and their companies win. Harvard Business Review. Kim, J.H., Keck, P., McMahon, M.C., Vo, A., Gonzalez, R., Lee, D.H., Barbir, L., & Maree, K. (2018). Strengths based rehabilitation assessment: Adapted Inventory of Virtues and Strengths. Work: Journal of Prevention, Assessment & Rehabilitation, 61(3), 421-435. doi:10.3233/WOR-182807 Kim, J. H., Reid, C. A., McMahon, B., Gonzalez, R., Lee, D. H., & Keck, P. (2016). Measuring the virtues and character traits of rehabilitation clients: The adapted inventory of virtues and strengths. Journal of Occupational Rehabilitation, 26(1), 32-44. doi:10.1007/s10926-015-9619-9 Norzailan, Z., Othman, R. B., & Ishizaki, H. (2016). Strategic leadership competencies: What is it and how to develop it? Industrial and Commercial Training, 48(8), 394-399. doi:10.1108/ICT-04-2016-0020 Seijts, G., Crossan, M., & Carleton, E. (2017). Embedding leader character into HR practices to achieve sustained excellence. Organizational Dynamics, 46(1), 30-39. doi:10.1016/j.orgdyn.2017.02.001

  • Is Stress Killing Productivity? Here's How Leaders Improve Efficiency & Wellbeing

    One emotion that often defines work is stress. It can be productive, motivating you to innovate, or draining, leading to burnout. Recent evidence suggests that five in ten employees are experiencing significant negative impacts from long-term workplace stress. Stress is an emotional contagion. Given the significant challenges increased workplace uncertainty poses, from decision-making and strategic planning to employee engagement and personal well-being, leaders need to reduce stress proactively. The good news? Now is the perfect time to get started. Here is how to begin. Why you need a workplace stress reduction strategy Managing long-term stress can lower your risk for conditions like heart disease, obesity, high blood pressure, and depression. According to a study by the Mayo Clinic, the personal and organizational side-effects of executives experiencing long-term stress and burnout include: broken relationships substance abuse depression decreased customer satisfaction reduced productivity increased employee turnover Employees are stressed out. A global study of 14,800 knowledge workers across 25 countries revealed: 49% of leaders and 42% of non-managers are struggling with anxiety 74% of those surveyed are looking to company leadership for help dealing with workplace stress. The costs of workplace stress and burnout are severe for individuals and organizations. Manufacturing organizations like General Motors report spending more on healthcare than they do on raw materials for their products. A recent study, in an effort to quantify the costs of workplace stress, found that workplace stressors in the United States account for more than 120,000 deaths per year and approximately 5-8% of annual healthcare costs. Also, we are more connected to each other than we may recognize, and stress is an emotional contagion. Evidence suggests that co-workers can spread stress within a workgroup. For example, someone on your team who is feeling down enters a meeting. Within a few minutes, the entire team's emotions begin to mimic their behaviors and non-verbal expressions. The following short NPR video discusses how emotions are contagious. How gratitude makes a difference Grateful leaders experience less stress, and expressing gratitude helps both the giver and the receiver. Gratitude is a positive emotion that balances a negative mindset. Many studies link gratitude with improved health, increased happiness, and decreased feelings of anxiety and depression. An interesting recent study found that those who wrote gratitude letters showed greater activation in their brain's medial prefrontal cortex when they experienced gratitude in the fMRI scanner three months later. This evidence indicates that simply expressing gratitude may have lasting positive effects on your brain. Similar to the saying, you are what you eat. If you allow only negative thoughts and feelings into your life, it is harmful to your well-being. Consider the negative emotion of envy. It is impossible to be both envious and grateful at the same time. Gratitude helps create a barrier to negative thoughts and feelings. The following short video explains some of the science behind why gratitude matters. Feeling appreciated is linked to well-being and employee performance. A study involving over 1700 working adults revealed that those who feel valued by their leader are more likely to report higher levels of physical and mental health, engagement, satisfaction, and motivation than those who do not. What is gratitude? According to the American Psychological Association, gratitude is a sense of thankfulness and happiness in response to receiving a gift, either a tangible benefit given by someone or a fortunate happenstance. "Gratitude is not only the greatest of virtues but the parent of all the others." – Cicero. Gratitude consists of an affirmation of goodness and a source outside of ourselves. Gratitude involves both the ability to acknowledge the good in your life and feeling a sense of thankfulness. Empathy, kindness, and love are closely related to the virtue of gratitude. Take the following six-question survey to determine and benchmark your likelihood of experiencing gratitude. The following video is from Robert Emmons, the creator of the survey. In it, he addresses what gratitude means. Getting Started Step #1: Cultivating Your Attitude of Gratitude Cultivating an attitude of gratitude is something we can all do and is a healthy leadership habit. The best way to get started is to make gathering and giving gratitude easy and gradually increase the practice. Gratefulness.io is an app that makes getting started easy. I have used it for a few years and found it effective in cultivating an attitude of gratefulness. The app will send you a simple daily prompt asking you about what you are grateful for, and it stores your responses in a private online journal. What you record can be as simple as what comes to your mind or a purposeful reflection on something good that happened that day and why you felt good. I find scrolling through my journal very encouraging, and it also serves as a way for me to track my progress. Stop. Look. Go. The following video explains how to get started practicing gratitude. It begins by getting quiet, looking through our senses, and then taking the opportunity presented. If you are feeling stuck about how to get started or have tried to cultivate an attitude of gratitude, executive coaching can help. Coaches work with their clients to foster a mindset shift and implement practical strategies toward meaningful goals, including those related to gratitude. Through thought-provoking partnerships, coaches guide clients to reflect on achievements and strengths while deepening awareness and appreciation. Getting Started Step #2: Expressing Gratitude to Others Giving gratitude reduces your stress, makes you happier, and improves relationships. After listing what you are grateful for each day, take a few moments to practice giving gratitude. Not only will the act of reflecting and journaling what you are thankful for make you happier, but giving appreciation will multiply the positive effects on your emotions. Simply send a thank you note or, better yet, deliver the thank you note and say thank you in person. Here is a simple template from Mental Health America. Key Summary Points: Given the increased complexity of decision-making in a crisis-driven workplace, leaders need to be proactive, or stress can harm physical, mental, emotional, and spiritual health. The costs of workplace stress and burnout are severe for individuals and organizations. Grateful leaders have less stress. The best way to get started is by making gathering and giving gratitude easy, then gradually increasing the habit. References: Adecco. (2021). Resetting normal: Defining the new era of work 2021[PDF]. The Adecco Group. APA. (2012). APA survey finds feeling valued at work linked to well-being and performance. APA. (2023). 2023 Work in America Survey: Workplaces as engines of psychological health and well-being. Doolittle, J. (2023). Life-Changing Leadership Habits: 10 Proven Principles That Will Elevate People, Profit, and Purpose. Organizational Talent Consulting. Goh, J., Pfeffer, J., & Zenios, S. (2016). The relationship between workplace stressors and mortality and health costs in the United States [PDF]. Management Science. Harvard Medical School. (2021). Giving thanks can make you happier. Harvard Health Publishing. McCullough, M. E., Emmons, R. A., & Tsang, J. (2002). The grateful disposition: A conceptual and empirical topography. Journal of Personality and Social Psychology, 82(1), 112-127. The Gratefulness Team. (2021). What is Gratitude? A Network for Grateful Living

  • How to Build Organizational Commitment

    Is low organizational commitment the new normal in the workplace? The uncertainty of the past few years has shaken industry verticals worldwide. Businesses defend layoffs and downsizings, telling employees, "It's not personal, it's business. We have to make difficult decisions to survive." In an economy with stable and low unemployment, employees now tell leaders, "It's not personal. I have to make difficult decisions for my family and career." A committed team is a huge competitive advantage in an uncertain environment. While weak leaders blame employees for their lack of organizational commitment, effective leaders know their responsibility is to build it. Here are three proven organizational commitment accelerators that will maximize the value of your business and make it uber-attractive to employees. Why Organizational Commitment Matters Organizational commitment benefits employees, teams, and their companies. Evidence links higher levels of organizational commitment with: Increased employee productivity Increased revenue Increased employee retention Decreased operating costs Decreased absenteeism In addition to increasing expected behavior, organizational commitment unlocks discretionary effort. Evidence suggests that committed employees are more likely to contribute in unexpected ways. Discretionary effort or organizational citizenship behavior is considered the ultimate type of performance. For example, two employees walking down a hall see a piece of paper on the floor, but only one employee stops to pick it up. Even though it is neither an employee's job nor responsibility. When an employee goes beyond what is expected for the benefit of your organization without being asked, that is discretionary effort. What is Organizational Commitment? Organizational commitment is an employee's dedication to an organization, which results in their intent to stay. The Three-Component Model is one of the most popular ways to describe organizational commitment. This framework suggests there are three distinct types of organizational commitment: Affective commitment: An emotional attachment toward the organization. Continuance commitment: A belief that leaving the organization would be too costly (golden handcuffs). Normative commitment: A feeling of obligation to stay because it is the right thing to do. Recognizing that the degree of commitment depends on multiple factors the individual defines is essential. For example, consider an employee working for a family-run business with a strong culture and attractive long-term incentives. In this situation, the employee would likely have affective commitment, being happy about staying in the company, but also continuance commitment because they don't want to give up the long-term benefits that the job provides. Finally, given the nature of the job, the individual would feel an obligation to the family, which would lead to normative commitment. What influences organizational commitment? Research has identified various factors that affect the direction and strength of organizational commitment, such as: Job satisfaction Have you ever wondered if your job is right for you? Job satisfaction is your positive or negative feelings and emotions toward your work. When employees commit more to their organization, they are more likely to experience a greater sense of job satisfaction. Studies have demonstrated that satisfied employees are more productive, have higher retention rates, increase company revenue, and lower costs. Employee Empowerment Many leaders can achieve their goals and even increase company revenue. But, in a world of constant change, organizations and leaders need employees who proactively engage in problem-solving, change, innovation, and challenging the status quo. Senior leaders need followers who take charge to create a competitive advantage. Evidence suggests a positive correlation between employee emotional and psychological empowerment, job satisfaction, and organizational commitment. Workplace Stress Role ambiguity and role conflict are two typical workplace stressors linked to employee burnout. Role ambiguity refers to unclear roles and responsibilities. Role conflict means starting your day feeling you cannot win. Research suggests that organizational commitment moderates workplace stressors. When leaders build organizational commitment within the workforce, workplace stressors have a lesser effect on employee stress levels and burnout. Organizational Commitment Accelerators Here are a few practical steps leaders can take today to accelerate organizational commitment within their team without breaking the bank. Accelerator 1: Leadership style How you lead matters. Compelling evidence indicates that how you lead moderates organizational commitment and results. For example, Laissez-faire leadership has a negative correlation with organizational commitment. Laissez-faire leadership is where leaders let employees do as they wish. I also call these country club leaders. They want everyone to like them, so they avoid difficult conversations. Servant leadership is an example of a leadership style that increases leader and follower commitment, yielding increased intrinsic motivation that amplifies workforce alignment and business strategy benefits. Servant leaders serve others. When employees feel supported by leadership, it significantly enhances organizational commitment. Humility is a core characteristic of a servant leader. You can show humility and vulnerability in challenging conversations by: Being transparent: Keep the conversation genuine, especially when it involves your mistakes. This does not mean sharing personal secrets. Asking for feedback and being willing to learn: Vulnerability is about being weak to defend your point of view and desiring to listen and learn something new. Putting followers first: It is not about winning or having the best answer but caring so much about followers and the desired outcome of the conversation that you are willing to risk failing. Demonstrating selfless love: Selfless love is to will the good of another. As a leader, being vulnerable in a difficult conversation requires showing self-awareness, empathy, and compassion rather than speaking from positional power. Taking action. Difficult conversations are costly when neglected. After you check your motivation, vision, and paradigm for effect, you will want to consider the conversation's what, where, how, and when. To identify your tendency—to be a servant leader— take this free leadership style quiz. Accelerator 2: Organizational Culture A recent study suggests organizational culture is the most potent driver behind the Great Resignation. No leader strives to create a toxic culture. However, when a gap exists between perceived and stated values, the employee's organizational commitment suffers. Especially when the disconnect involves values that are people-oriented or ethical behavior, you can architect a positive company culture that accelerates organizational commitment by: Being the change: Demonstrate good behavior and ask for feedback from followers about what you do that bothers them. Evaluate the ethical consequences of your decisions and create an open-door policy allowing employees to provide input where their voices and concerns can be heard. Architecting a positive culture: Hire and fire employees to create and reinforce the desired company culture. Share stories about how followers should respond in different situations and the costs when they don't. Reinforce and communicate the importance of trust and teamwork—reward employees who live the desired culture. Accelerator 3: Development Opportunities Providing opportunities to participate in training improves skills, job performance, feelings of self-worth, and affective commitment to the organization. Development doesn't have to take the form of sending an employee to an expensive conference to accelerate organizational commitment. Simply letting employees practice and try new tasks or take reasonable risks and make decisions positively affects organizational commitment. Here are a few additional lower-cost, high-impact development opportunities: Coaching: Use existing coaching relationships to provide employee development feedback. Coaching with a development focus leads to improved morale and overall productivity. Social media: Integrating social media and networking into ongoing development is an inexpensive means of supporting employee development. Employee Networks: These networks create an inclusive environment, allowing people from diverse backgrounds to collaborate toward mastery. Mentoring: Mentoring creates a reciprocal and collaborative relationship that improves employee performance, sense of value, retention, and internal career progression. Conclusion: How to build organizational commitment Depending on your situation, these organizational commitment accelerators may be the most important, or you may need to work on others. It takes time to build organizational commitment, but taking steps in this direction is good for everyone—you, your employees, and your customers. What is your real organizational commitment challenge? References Ahmad, & Oranye, N. (2010). Empowerment, job satisfaction and organizational commitment: a comparative analysis of nurses working in Malaysia and England. Journal of Nursing Management, 18(5), 582–591. Bulut, C., & Culha, O. (2010). The effects of organizational training on organizational commitment. International journal of training and development, 14(4), 309-322. Caillier, J. G. (2013). Satisfaction With Work-Life Benefits and Organizational Commitment/Job Involvement: Is There a Connection? Review of Public Personnel Administration, 33(4), 340–364. Doolittle, J. (2023). Life-Changing Leadership Habits: 10 Proven Principles That Will Elevate People, Profit, and Purpose. Organizational Talent Consulting. King, R., Sethi, V. The moderating effect of organizational commitment on burnout in information systems professionals. Eur J Inf Syst 6, 86–96 (1997). Meyer, J.P., & Allen, N.J. (1997). Commitment in the workplace: Theory, research and application. Thousand Oaks, CA: Sage Ortega-Parra, & Ángel Sastre-Castillo, M. (2013). Impact of perceived corporate culture on organizational commitment. Management Decision, 51(5), 1071–1083. Ramdani Bayu Putra, & Hasmaynelis Fitri. (2021). The Effects of Mediating Job Satisfaction on Organizational Citizenship Behaviors with Servant Leadership and Human Relations as Antecedent Variables. Andalas Management Review, 5(1). Walumbwa, F., Hartnell, C., & Oke, A. (2010). Servant-leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior: A cross-level investigation. Journal of Applied Psychology, 95(3).

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  • Servant Leadership Development| Organizational Talent Consulting

    Servant Leadership Development Program A servant leader is a servant first. Organizational Talent Consulting helps leaders become servant leaders - and take action amid economic uncertainty and operate effectively in a digital workplace with an increasingly diverse workforce. VIEW DATES & REGISTER DOWNLOAD SLDP PRODUCT BROCHURE Why it Matters Effective leadership makes a difference in the results you achieve and the life you live. The benefits of servant leadership extend beyond reducing costs and improving performance to include employee retention, intrinsic motivation, and discretionary effort. Leaders must continually transform and adapt or fall behind. Striving for better habits is a competitive advantage available to any leader looking for a powerful point of differentiation. ​ Our leadership development approach is grounded in evidence from the fields of behavioral psychology and neuroscience - and helps leaders to successfully apply the servant leadership skillsets and mindsets that bring out the best in their teams to achieve strategic goals. WHAT'S SERVANT LEADERSHIP? Our Approach to Servant Leadership Development ​ Organizational Talent Consulting servant leadership development shines a light on what makes certain leaders excel while others underperform - and in ways that life-changing habits emerge and bad habits disappear. Our approach to servant leadership is both highly actionable and tightly linked to elevating your people, profit, and purpose. ​ We start by enhancing a leader's self-awareness. We provide insights into each leader's style preference using our leadership style inventory . We clarify the behavioral expectations of a servant leader and provide leaders with individualized feedback on their performance using our servant leadership 360 survey and leadership coaching . We also create awareness of group perceptions and performance. Next, we leverage interactive workshops, and a proven transformational servant leadership toolkit leaders incorporate into daily and weekly routines. It's not about event-driven training: it's a targeted learning approach for busy leaders that changes how a leader shows up daily. Finally, we reassess the leader and partner to align company strategy, culture, and the servant leadership agenda so they are mutually reinforcing to bring out the best in people and the business results. ​ VIEW DATES & REGISTER DOWNLOAD SLDP BROCHURE Our Solutions for Servant Leadership Development Leadership Style Inventory Servant Leadership 360 Survey Structured On-the-job Practice Interactive Learning Workshops Servant Leadership Toolkit Your Path to Servant Leadership 1 Schedule a Meeting Help us understand your specific needs so we can determine your best next steps. 2 Partner with Us We assess and analyze your situation, provide insights and partner to develop solutions that bring out your best. 3 Learn - Change & Thrive With a plan that is proven to work for getting more out of life and work, you'll have the confidence and competence needed to maximize your full potential! GET ACCESS 100% Money-Back guarantee Explore Our Insights on Servant Leadership Bringing Love Into The Workplace Embracing Selfless Love in the Workplace What's Servant Leadership? 4 Emerging Leadership Styles and Why You Should Care Our Servant Leadership Development Guarantee We’re so confident you’ll love our servant leadership development services and experience growth we offer a 100% satisfaction guarantee. If we do not meet your objective, we will refund your full fees. Ready to elevate your people, profit, and purpose? Hi, I'm Dr. Jeff Doolittle . I'm determined to make your personal and professional goals a reality. My only question is, are you? Connect with Dr. Jeff Doolittle SCHEDULE A MEETING A LEADERS GUIDE TO SERVANT LEADERSHIP Join Dr. Jeff Doolittle in this free interactive training to discover the leadership skillsets and mindsets for success and significance during complex times. ​ REGISTER TODAY

  • About Jeff Doolittle | Founder Organizational Talent

    Hi, I am Dr. Jeff Doolittle (No, not the veterinarian. I am not speaking to animals as my side hustle.) Organizational Consulting Hire me to provide the answers Keynote & Workshop Hire me as a speaker or facilitator Executive Coaching ​ Hire me to help you find the answers SCHEDULE A MEETING Executive Coach Bio Human Capital Consultant Bio One version of my story As you read what I have written, the following quote by George Orwell provides a reasonable lens to consider. “Autobiography is only to be trusted when it reveals something disgraceful. A man who gives a good account of himself is probably lying, since any life when viewed from the inside is simply a series of defeats.” My Greatest Hits I've been honored to work with frontline to C-Suite leaders in Fortune 50, Forbes top 25 private, for-profit, non-profit, and global companies in multiple sectors. I founded Organizational Talent Consulting , which has helped leaders and businesses across West Michigan achieve higher levels of success. I love that we believe in a future where everyone has the chance to thrive and that we invest 15% of our profits into non-profit charities driving change for children. I've been happily married for 30 years and have three wonderful children ; I've run the Chicago Marathon; I completed my Doctorate of Strategic Leadership ; I am a Certified Coach with the International Coaching Federation; I've started and led a local ministry that has helped hundreds of people on the road to recovery ; I've co-founded a non-profit organization , Equity Experience , that has developed a comprehensive set of tools and services to bring a balance to workplaces and communities; I've received special recognition for leadership from one of the worlds largest Fortune 50 organizations; I've written a weekly blog and guest articles for organizations such as the Grand Rapids Business Journal , Center for Coaching Excellence , Thinkwise , and the Christian Coaching Magazine on the topics of talent management and organizational effectiveness; I've spoken live and virtually to crowds of hundreds ... Of course, I’m proud of all these things, and that's not the whole story… We are always playing two games: an outer and inner game. My Inner Game Here are the ideas that define, shape, and keep me headed in the best direction… LEADERSHIP Compelled to accomplish shared goals for the collective benefit . My Guiding Principles Be the change you want to see Mahatma Gandhi No one of us is as smart as all of us Ken Blanchard Fear succeeding at something that doesn't matter D.L. Moody Bring out the best in others Aubrey Daniels Love God and love others Jesus My Mission To lead others toward greater understanding and simple solutions that avoid costly mistakes to complex personal and professional challenges. Pick where you'd like to start (It doesn't matter, just so long as you start somewhere.) Executive Coaching Organizational Consulting Leadership Development Accelerating your career, shifting your mindset, and living life to the fullest. Check out my executive coach bio page, and learn about our leadership coaching services . Leading change, making decisions for today and tomorrow, and managing organizational talent to grow the business. Learn more about our organizational consulting services . Bringing out the best of those you lead and being the leader you want to be and your business needs you to be. Explore our leadership development webinar series , services and check out our top 5 resources online library . LEARN Up CHANGE Up THRIVE Up Subscribe to Our Site Receive fresh Ideas to stimulate individual, team, and organizational effectiveness SUBSCRIBE Thanks for subscribing!

  • Leading Organizational Change | Org Talent Csltg

    In-Person Leading Organizational Change Produce change ​ Handle change well and win; handle it poorly and fail. In an environment of perpetual change, the enemy of great change leadership is good change management. Discover the leadership attributes, behaviors that drive change, and the tools to plan and implement change well. About No company would brag about its status quo and sameness compared to when it began. But, change imposed is often change opposed. One of the most critical leadership challenges is leading organizational change. Any organization can move forward with small incremental changes, but building for the future in today's rapidly evolving environment means making bold changes. ​ This workshop introduces leaders to organizational life cycles, Kotter's 8 steps of organizational change, a positive framework for change, a tool for keeping a pulse on what matters most during major organizational change . Who should attend? ​ Leaders and managers curious about how to lead positive changes in organizations. Leaders and managers who are skeptical of the ability to create positive organizational change. Why you want to learn it? Every business is vulnerable to threats. But too few businesses and leaders stop to consider the possibility of becoming irrelevant. Harnessing the potential of company growth takes well-equipped leaders. "If you believe that training is expensive, it is because you do not know what ignorance costs." Leboeuf ​ Well-equipped leadership makes a difference. Here is how: Team Performance: Several research studies have investigated the connection between the leader and business performance. Studies have demonstrated that effective leadership improves follower performance and promotes higher business results, follower job satisfaction, and follower organizational commitment. Innovation and Creativity: Evidence suggests that leadership is essential for driving innovation in a company. A study involving over 400 executives from 48 companies connected strategy and innovation performance directly with good leadership habits. Trust and Change: Studies have demonstrated that the level of trust in leadership directly correlates to employee retention, organizational commitment, and support for organizational change. Furthermore, when executives build trust, evidence suggests that organizational change readiness increases. Internal Communication & Relationships: Words shape worlds. Studies have revealed that influential leaders enhance two-way communication, creativity, collaboration, job attitudes, and organizational commitment. Leadership Transitions: Leadership transitions, whether successful or not, are costly. Evidence suggests that, on average, 35% of internally promoted executives fail, and direct reports spend 10-20% of their time helping a new leader transition. Successful leadership transitions increase company revenue, have 13% lower attrition rates, and are 90% more likely to achieve long-term performance goals. Leadership development is a leadership transition acceleration tool. Want to personalize or bring Leading Organizational Change training to your business? LEARN HOW Schedule US $275 Date & Time (EDT) Sorry, there are no upcoming dates scheduled for this locati on at this time. Please contact us to ask about upcoming dates! Location Railside Golf Club - Alder Room 2500 76th St. SW Byron Center, MI 49315 Language English ​ ​ Terms and Conditiions Here is our cancellation and refund policy . More Details Lunch is included in the registration price. ​ Questions? Interested in training your team of 10 or more? Fill out our contact form to get started. Next REGISTER NOW Objectives At the completion of this workshop, participants will be able to: Explain the essential leadership attributes and behaviors during change Articulate the steps of Kotter's organizational change proces s Articulate the steps of the Appreciative Inquiry Utilize the ADKAR model to measure change progress and lead change How it will help you A common perception is that most changes in the workplace fail. Mckinsey and Company surveyed over 1,500 executives on their perceptions of change and concluded that most changes fail because only a third of the executives in the study indicated that changes were completely or mostly successful. No matter your perception of change, the reality of a fast-moving economy and complex business environment makes the "change problem" increasingly difficult. Change is complex, whether broad or incremental. Like running a successful marathon, the work begins well before the first steps of the race and before the visible aspects of a change take place. If organizations move too quickly or out of order, they get into trouble, leading to faulty decisions and wasted efforts. Does the Life-Changing Leadership Mastermind work for any industry? Yes! the Life-Changing Leadership Mastermind will work for any industry, and our one-to one coaching ensures you get the help you need to apply the leadership frameworks to your specific business and industry. How much does it cost? Life-Changing Leadership Mastermind is a one-time purchase of $2,795 or monthly of $699 for 6 months. Can I go through at a different pace? The Life-Changing Leadership Mastermind is run as a single cohort and as such we all progress through the content at a reasonable pace together. How will I interact with others in the Life-Changing Leadership Mastermind community? Enrolling in Life-Changing Leadership Mastermind gives you exclusive access to a VIP community. Post questions and comment on others’ posts to get real-time support from other leaders committed to building better leadership habits. The Mastermind community is designed to support you as you build your development plan and build Life-Changing Leadership Habits. FAQs

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