Chances Are, You Are Not as Good at Active Listening as You Think
Being honestly heard is rare in the workplace. Rushing from meeting to meeting leaves leaders feeling trapped with little time. Most conversations hardly ever get the space to go below the surface with a focus on words rather than their meaning. And the hybrid workplace has not helped. In a digital environment, leaders receive less context and fewer cues due to technology limitations. Alarmingly, McKinsey & Co. seems to have found a leadership blind