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An executive mastermind for CEOs and senior leaders focused on clarity, accountability, and life-changing leadership habits through peer learning and reflection. Get a 10-step plan to elevate your organization and leadership through cohort webinars and coaching, enhanced self-awareness, and an exclusive community. Life-Changing Leadership Habits Mastermind APPLY NOW YOUR INVITATION Your top fear as an executive is failure, which c an have significant repercussions for your career and the organization you lead. But, without a proven plan to elevate people, profit, and purpose, that’s exactly what will happen. When you're guessing at how to lead... You feel trapped "fire fighting" the urgent and important pressing issues. You waste time and money on strategies that don't work. You feel guilty about not being able to make a bigger positive impact. And that means a lack of work-life balance, constantly worrying about success, and not feeling confident about the future. You shouldn’t have to waste your time trying a million things to get more out of work and life when there are already proven leadership principles that will work for you. Life-Changing Leadership Habits Mastermind is the easy button for busy executive leaders and business owners who are serious about striving for better leadership habits. APPLY NOW Have questions? Schedule a call to sepak with a member of our team. Life-Changing Leadership Habits Mastermind In the Life-Changing Leadership Habits Mastermind, you'll... Start Now 1 Establish a proven plan that will elevate your leadership and empower organizational excellence Over six months, we'll leverage behavioral data and the latest strategic leadership research to enhance your self-awareness and empower you with 10 proven leadership principles and better leadership habits. JOIN NOW 2 Start seeing results right away Each step in the program is designed to maximize your life-changing leadership habits, and after you finish, you’ll have a comprehensive plan, saving you time and benefiting from new insights. 3 Learn from a community of growth-minded leaders Through the exclusive invitation-only mastermind community, you’ll join a cohort of peers you can connect with, learn from, and partner with to share best practices over the course of 6 months. APPLY NOW Have questions? Schedule a call to sepak with a member of our team. What you get in Life-Changing Leadership Habits Mastermind 18+ hours of Leadership Development & Group Coaching to Completely Overhaul Leadership Habits. Membership gives you access to 12 highly interactive and bite-sized virtual leadership development and group coaching sessions that are 90 minutes in length. The training and coaching sessions include deep-dive learning content, issue management interactive discussion, and actionable steps on 10 proven principles, 28 virtues of life-changing leadership, and habit formation. The timeline and topics include: Session 1: Launch & The Fundamentals Session 2: Loving Followers +Servant Leadership +Humility +Reinforcing performance Session 3: Focussing on Strengths +Reward and Recognition +Strengths thinking Session 4: Embracing Data-Driven Decisions +Data-driven Oriented +Analytical organization Session 5: Maximizing Purpose Self-awareness +Leadership Purpose +Effective delegation Session 6: Living in balance +Managing job expectations +Self care +Enhancing community +Work-life boundary management Session 7: Excelling in Management +Active listening +Creating influence +Empowering others +Partnering Session 8: Managing difficult conversations +Being vulnerable +Managing conflict +Focsuing on what matters most Session 9: Being trustworthy +Being credible +Being reliable +Being transparent Session 10: Embracing failure +Learning mindset +Supporting failure Session 11: Thinking strategically +Being farsighted +Inclusive strategic thinking Session 12: Overcoming common challenges & Closing APPLY NOW Executive Coaching with Dr. Jeff Doolittle Executive coaching is a thought-provoking and creative process that inspires you to maximize your personal and professional potential. As a Life-Changing Leadership Habits Mastermind member, you’ll get two one-to-one 60-minute sessions with Dr. Jeff Doolittle, debriefing your program assessment reports and creating a robust development plan. APPLY NOW Access to the Members-Only Mastermind Community Are you eager to connect with other leaders on their journey to Life-Changing Leadership Habits? With the members-only Mastermind Community, you’ll get 24/7 access to our private forum, where you can connect with other leaders you can relate to and get insights from your cohort peers and Dr. Jeff Doolittle. You’ll finish Life-Changing Leadership Mastermind with total clarity about where you're starting, where you're going, and how you’re going to get there. APPLY NOW 360 Executive Leadership Survey We all see the world from our point of view. However, leading with a limited point of view creates potential blind spots and distortions that can seriously jeopardize goals and derail careers. At the start of the program, you will complete the Life-Changing Leadership Habits 360 Executive Survey and receive a one-to-one debrief on your assessment results. APPLY NOW 1% Better Act Fast Resources Often, the biggest barrier to creating Life-Changing Leadership Habits is NOT needing to create more desire for better habits. The answer can be found in greater awareness of proven principles and practical tools that busy leaders can successfully apply. Becoming 1% better every day means focusing on small steps you can take today to get one step closer to where you want to be tomorrow. As a Life-Changing Leadership Habits Mastermind member, you’ll get access to resources designed to help you get 1% better every day. APPLY NOW Plus, a Bonus gift... An autographed copy of... Life-Changing Leadership Habits ($27.00 value) Dr. Jeff Doolittle's award-winning book, Life-Changing Leadership Habits: 10 Proven Principles That Will Elevate People, Profit, and Purpose , offers a proven approach to achieving success and significance in life and work. It’s an everyday guide on how to lead in ways that life-changing habits emerge and bad habits disappear. How it Works Apply to join a Life-Changing Leadership Habits Mastermind cohort Begin your journey and create a personal leadership development plan using 10 proven principles and our transformational tools APPLY NOW Have questions? Schedule a call to sepak with a member of our team. Be your best, and become the leader you want to be and your organization needs you to be How is Life-Changing Leadership Habits Mastermind different from other leadership development programs? Life-Changing Leadership Habits is for executive leaders and business owners who want to accelerate their growth at a rapid pace alongside fellow leaders with the support of a highly qualified and experienced strategic leadership guide, Dr. Jeff Doolittle. The focus is on developing habits that become ingrained in your daily routine, influencing your actions, decisions, and relationships over the long term. You won't find a more practical program that leverages insights from you and the latest research to elevate your leadership and empower organizational excellence. APPLY NOW Build your Life-Changing Leadership Habits plan that will Elevate People, Profit, and Purpose By the end of this mastermind program, you'll... Have a plan to elevate your leadership and empower organizational excellence. Grow your confidence in knowing exactly what to work on to get the best leadership results for your career and your organization. Have a long-term plan to ensure your lasting success and significance. Life-Changing Leadership Habits Mastermind includes... 18 hours of leadership development in the curriculum ($3,500 value) 2 hours of one-to-one executive coaching with Dr. Jeff Doolittle ($600 value) Access to the exclusive mastermind community ($500 value) An executive 360 leadership survey and debrief ($750 value) 1% better act fast resources for the 10 proven principles ($250 value) Autographed copy of Life-Changing Leadership Habits ($27 value ) TOTAL VALUE: $5,627 Two Ways to Get Life-Changing Leadership Habits Mastermind 6 MONTHLY PAYMENTS OF $699 Va lue: $5 ,627 Save $1,433 (25 .5%) APPLY NOW *Interested in training your team of 10 or more? Let's talk ONE-TIME PAYMENT OF $2,795 Va lue: $5 ,627 Save $2,832 (50 .3%) APPLY NOW *Interested in training your team of 10 or more? Let's talk Love it or Leave it The Life-Changing Leadership Habits Mastermind is a community. It's not a hostage situation. You can leave anytime at no additional cost. If you leave and you are unable to rejoin for 12 months, you are eligible for a pro-rated refund. Let us walk you through the mastermind program. If you're wondering if Life-Changing Leadership Habits Mastermind is... Relevant to your business and situation Easy to access and apply? Full of new and valuable content to help you elevate your leadership and empower organizational excellence? The answer is YES, but don't just guess. Schedule a call to walk through the program so you can see exactly what you'll get when you join. SCHEDULE AN INQUIRY CALL FAQs Does the Life-Changing Leadership Mastermind work for any industry? Yes! the Life-Changing Leadership Mastermind will work for any industry, and our one-to one coaching ensures you get the help you need to apply the leadership frameworks to your specific business and industry. How much does it cost? Life-Changing Leadership Mastermind is a one-time purchase of $2,795 or monthly of $699 for 6 months. Can I go through at a different pace? The Life-Changing Leadership Mastermind is run as a single cohort and as such we all progress through the content at a reasonable pace together. How will I interact with others in the Life-Changing Leadership Mastermind community? Enrolling in Life-Changing Leadership Mastermind gives you exclusive access to a VIP community. Post questions and comment on others’ posts to get real-time support from other leaders committed to building better leadership habits. The Mastermind community is designed to support you as you build your development plan and build Life-Changing Leadership Habits.

Organizational culture assessments that surface strengths, gaps, and alignment issues to support strategy, leadership effectiveness, and sustainable performance. PEOPLE & CULTURE CONSULTING Culture Assessment See your culture clearly. Align your leaders. Build an action plan that sticks. Culture drives how decisions get made, how people treat each other under pressure, and whether execution accelerates—or drags. A Culture Assessment gives you an objective baseline and a practical roadmap so leaders can strengthen trust, increase accountability, and align the culture to the strategy. Schedule a Leadership Strategy Conversation WHY IT MATTERS When Culture Breaks Down, Everything Slows When culture breaks down, execution slows. Morale drops. Talent leaves. What often looks like a "people problem" is really an operating problem: Decisions stall or get revisited Communication turns cautious or reactive High performers disengage—or exit Accountability becomes inconsistent Teams protect turf instead of solving problems A culture assessment creates shared clarity on what's happening now—and what must change to win. OUTCOMES What a Culture Assessment Delivers Our Culture Assessment work helps CEOs, executive teams, and boards: Increase trust and psychological safety so people speak up sooner Strengthen accountability habits through clearer expectations and follow-through Build a culture that attracts and retains talent Improve decision clarity and speed (fewer handoffs, less second-guessing) Reduce cross-functional friction and improve collaboration Align “how we work” with the outcomes your strategy requires Serving Grand Rapids and West Michigan (and nationwide). EVIDENCE-BASED PROCESS Our Approach to Culture Assessment A strong culture isn't a slogan. It's a set of observable behaviors, reinforcement systems, and leadership habits. Our process is evidence-based and grounded in organizational psychology. 1 Align on what the business needs We begin by clarifying what success looks like in your context: Strategic priorities and constraints Where culture is helping vs. hurting execution The key decisions this assessment needs to support 2 Measure the current culture We use a proven assessment framework to create an objective baseline, identifying: Dominant culture characteristics and "values-in-use" as well as differences Strengths worth protecting Risks and friction points that slow execution 3 Capture the story behind the scores Data is strongest when it includes context. We add structured input such as: Targeted leader and stakeholder interviews Listening sessions or focus groups as needed Optional pulse items on trust, accountability, and communication 4 Define the preferred culture You'll clarify the culture you want to be known for—translated into: Behavioral values (what it looks like on a Tuesday) Leadership expectations and norms "We do / we don't" boundaries that reduce ambiguity 5 Build a roadmap leaders can execute We convert insight into action: A small set of culture priorities (the few that matter most) Root causes and reinforcement levers (systems + habits) A 90-day action plan, a 6–12 month roadmap and metrics that matter Typical timeline 2–6 weeks (most: 3–4 weeks) Leadership time ~3–6 hrs/exec (interviews + debrief) Schedule a Leadership Strategy Conversation STRATEGIC DECISIONS Decisions This Assessment Supports Boards and leadership teams typically use the assessment to make clearer decisions about: Culture priorities that must change to execute strategy Team operating norms and decision rights Post-merger integration and culture harmonization Leadership alignment and expectations Performance management and accountability systems Succession risk and leadership development focus areas CLIENT SUCCESS Real Results Organizational Talent Consulting partnered with a privately held mid-sized firm to clarify its operating model, align leaders on culture priorities, and identify the initiatives that mattered most across workgroups. With a practical change roadmap and a consistent leadership cadence, the organization strengthened alignment between purpose, strategy, and daily behavior—supporting improved performance and momentum. EXECUTIVE-READY Deliverables You Can Use Immediately You'll receive a clear, executive-ready package such as: Culture Assessment Summary (current state + key insights) Strengths & Risks Map (what to protect, what to address) Culture Priorities & Recommendations (ranked by impact and feasibility) Preferred Culture Definition (behavior-based values + norms) 90-Day Culture Action Plan (owners, actions, cadence) 6–12 Month Culture Roadmap (sequenced initiatives + reinforcement levers) Optional: Leadership Habits & Competencies aligned to drive the preferred culture Explore Our Insights on Organizational Culture GETTING STARTED Your Path to Culture Change 1 Start with a confidential conversation We'll clarify what you're seeing, what's at stake, and what decisions the assessment needs to support. 2 Assess and debrief We measure, listen, synthesize, and deliver clear insights with practical implications. Schedule a Leadership Strategy Conversation 3 Assess and debrief We measure, listen, synthesize, and deliver clear insights with practical implications. EXTEND YOUR IMPACT Related Culture Solutions If the assessment reveals deeper needs, we can extend into: Culture Change Roadmap Facilitation Communication, Conflict, and Accountability Tools Appreciative Inquiry (amplify what's already strong) Change Leadership Support (embed and sustain) Executive Team & Advisory Board Effectiveness Connect with Dr. Jeff Doolittle Ready to understand your culture clearly—and strengthen trust, accountability, and performance? Hi, I'm Dr. Jeff Doolittle. If you're serious about building a culture that supports execution, let's start with a confidential culture assessment conversation. Schedule a Leadership Strategy Conversation info@organizationaltalent.com Available for confidential conversations WHITE PAPER: FREE GUIDE Discover the critical steps to ARCHITECTING CULTURE In this powerful white paper, discover the proven principles that lead to extraordinary success in shaping organizational culture. A download link will be sent to your email.

Creative strategies to solve worthwhile problems aligned with your business goals. In-Person Creative Thinking Approach problems in unconventional ways Creative strategies to solve worthwhile problems aligned with your business goals. About Innovation and creativity produce a competitive advantage. However, you may wonder if it is possible to develop your creativity and innovation capacity. A common argument presented in support of development is that if creative people were born, we would observe more consistency in creativity and little variability in invention among creative individuals. Studies have shown that creativity is influenced by cognitive skills, personality traits, work habits, and social-environmental variables. During this work shop, you will learn through experience how to use linear and intuitive creative thinkin g techniques to create new ideas for worthwhile b usi ness challenges. Who should attend? Leaders and managers who are curious about using creativity and innovation to spur growth and a competitive advantage. Leaders and managers who are skeptical of their ability or their team's competence to drive creativity and innovation. Why you want to learn it? Every business is vulnerable to threats. But too few businesses and leaders stop to consider the possibility of becoming irrelevant. Harnessing the potential of company growth takes well-equipped leaders. "If you believe that training is expensive, it is because you do not know what ignorance costs." Leboeuf Well-equipped leadership makes a difference. Here is how: Team Performance: Several research studies have investigated the connection between the leader and business performance. Studies have demonstrated that effective leadership improves follower performance and promotes higher business results, follower job satisfaction, and follower organizational commitment. Innovation and Creativity: Evidence suggests that leadership is essential for driving innovation in a company. A study involving over 400 executives from 48 companies connected strategy and innovation performance directly with good leadership habits. Trust and Change: Studies have demonstrated that the level of trust in leadership directly correlates to employee retention, organizational commitment , and support for organizational change. Furthermore, when executives build trust, evidence suggests that organizational change readiness increases. Internal Communication & Relationships: Words shape worlds. Studies have revealed that influential leaders enhance two-way communication, creativity, collaboration, job attitudes, and organizational commitment. Leadership Transitions: Leadership transitions, whether successful or not, are costly. Evidence suggests that, on average, 35% of internally promoted executives fail, and direct reports spend 10-20% of their time helping a new leader transition. Successful leadership transitions increase company revenue, have 13% lower attrition rates, and are 90% more likely to achieve long-term performance goals. Leadership development is a leadership transition acceleration tool. Want to personalize or bring Creative Thinking training to your business? LEARN HOW Schedule US $275 Date & Time (EDT) Sorry, there are no upcoming dates scheduled for this locati on at this time. Please contact us to ask about upcoming dates! Location Railside Golf Club - Alder Room 2500 76th St. SW Byron Center, MI 49315 Language English Terms and Conditiions Here is our cancellation and refund policy . More Details Lunch is included in the registration price. Questions? Interested in training your team of 10 or more? Fill out our contact form to get started. Next REGISTER NOW Objectives At the completion of this workshop, participants will be able to: Identify employee and l eadership i nnovation b ehaviors Use linear and intuitive creative thinking strategies to generate ideas to solve worthwhile business challenges Steps to develop a creative and innovative workforce How it will help you No organization is looking to stay the same. Driving creativity within an organization's culture is increasingly vital for leaders. A study by McKinsey revealed that companies with creative leaders outperformed peers by 67% in revenue growth, 70% in total returns to shareholders, and 74% in net enterprise value. Likewise, a lack of imagination constrains organizations. Kodak, Blockbuster, and Sears are well-known for the devastating consequences of innovation failure. "Creativity is decided by what you choose to do or refuse to do." Michalko If I am unable to attend the session I signed up for can I transfer to a new date? How? Yes, you can transfer into a new session by contacting info@organizationaltalent.com and making your request in writing. Please indicate the class/date you would like to reschedule in the subject of the email. Review the available course offerings and indicate the class/date of interest. How do I get a refund on a course? To cancel your course enrollment and receive a refund, please contact our Customer Support group by calling 1-616-803-9020 or email us at info@organizationaltalent.com. What is your cancellation and refund policy? If you need to cancel your enrollment, please do so at least 72 hours before the start of your course to receive a refund. Refunds will be processed within 45 days from the cancellation date or the first day of the course, whichever comes first. No refunds are provided if you attend all or part of a course. We reserve the right to cancel a course due to low enrollment, bad weather, or other unforeseen events. If a class is canceled, we will notify you promptly, and you can choose to receive a full refund or credit for another class. Please note, we are not responsible for any cancellation costs you incur, such as airline tickets or hotel reservations. How do I contact you with questions about my training? You can reach us by phone at 1-616-803-9020 (Mon-Fri, 8 AM-5 PM Eastern Time) or email us at info@organizationaltalent.com. We're here to help! Where can I book leadership development workshops in the Grand Rapids area? Organizational Talent Consulting delivers leadership development workshops and team facilitation for organizations in Grand Rapids, West Michigan, and nationwide. FAQs

Organizational Talent Consulting offers various (in-person and virtual) leadership training solutions to elevate leaders and empower organizational excellence. Workshops That Elevate People, Profit, & Purpose Highly actionable learning in engaging and interactive environments DOWNLOAD COURSE CATALOG In-Person Live Online Company Solutions In-Person In-Person Training Challenge yourself and expand your influence in an experiential learning environment. FIND IN-PERSON COURSES In an in-person training course, you'll... 1 Learn proven proven principles that will elevate people, profit, and purpose in life and work A certified Organizational Talent Consulting instructor teaches you the latest leadership research principles that are field-tested and highly-actionable. 2 Apply transformational tools 3 Learn from a community of growth-minded leaders Each course is designed to build life-changing leadership habits, and after you finish, you’ll have the competence and confidence needed to start seeing results. Through the interactive course design, you’ll connect with and learn from a group. Enroll in an in-person course today BROWSE IN-PERSON COURSES Live Onliine Training Fast-paced exercises, engaging breakout discussions, and leadership content based on the latest research with no travel costs FIND LIVE ONLINE COURSES Live Online Picture an instructor-led live online training experience... Enroll in a live online course today BROWSE LIVE ONLINE COURSES Company Solutions Unlock the full power of your organization's talent to increase revenue, avoid costly mistakes, and grow your business by bringing out the best in your workforce. SCHEDULE A CALL Compay Solutions Personalize in-person, online, or bring on-site a leadership development course 1 Schedule a meeting Help us understand your specific needs and goals so we can determine your best next steps. 2 Deliver the plan We assess and analyze your situation, provide deep insights, and collaborate on a comprehensive, personalized transformational training plan. 3 Learn - Change - Thrive No matter your need, Organizational Talent Consulting partners with you to realize the full potential of a committed, engaged, well-equipped team armed with the tools, attributes, and behaviors required to elevate people, profit, and purpose. Let's work together SCHEDULE A MEETING

How can we help? Do you have a question or are you interested in working with Organizational Talent Consulting? Just fill out the form. We'd like to chat. How can I help? When leadership challenges become complex, having the right thinking partner can bring clarity, alignment, and momentum. Share a few details below, and we’ll explore how Organizational Talent Consulting can help you move forward with confidence. Choose company size Service Area Executive Coaching Executive Mastermind Focused Workshops Organizational Consulting Speaking Development Program Submit Thank You! We look forward to helping you.. Ready to talk through a leadership challenge? Book a Leadership Strategy Conversation This is not a sales call. It’s a focused conversation to clarify what’s happening and what would make the biggest difference. Organizational Talent Consulting partners with CEOs, executive teams, and boards across West Michigan and nationally. While much of our work is conducted virtually or on-site with clients, our firm is based in Zeeland, Michigan. or schedule a short 20-minute discovery call now... Connect With Us Online Contact Us By Phone or Text 616-803-9020 Contact Us By Email Contact Us By Mail info@organizationaltalent.com Zeeland, MI 49464 Serving organizations across West Michigan and nationwide.

Organizational consulting for leadership teams in Grand Rapids, MI. Improve clarity, accountability, and execution across strategy, structure, and culture. ORGANIZATIONAL CONSULTING · GRAND RAPIDS, MICHIGAN Organizational Consultant in Grand Rapids, Michigan Systems, Culture & Performance Consulting for CEOs and Executive Teams Serving Grand Rapids and West Michigan organizations navigating growth, complexity, and the systems challenges that come with scale. Schedule Your Leadership Strategy Conversation When growth outpaces the systems designed to support it, even high-performing organizations experience friction—role confusion, stalled decisions, rising turnover, and execution that doesn't match strategic intent. Organizational Talent Consulting partners with Grand Rapids CEOs and executive teams to diagnose root causes, align systems, and build the organizational capability required for sustained performance. This is organizational consulting designed to build capability —not dependency. STRATEGIC PLANNING FACILITATION - BOARDS, ASSOCIATIONS, & NON-PROFITS Creating strategic clarity across diverse stakeholders A large regional association and several small-to-mid-sized nonprofit organizations faced increasing complexity, shifting external pressures, and diverse stakeholder expectations. While commitment to mission was strong, leaders lacked shared priorities, clear tradeoffs, and alignment between governance and execution. The Work: Listening to board members, executives, and key stakeholders Facilitating strategic planning focused on clarity, priorities, and tradeoffs Translating strategy into actionable leadership and governance commitments What Changed: Clear strategic priorities and success measures Stronger alignment between boards and executive leadership Improved decision confidence and focus Reduced strategic drift "Strategy succeeds when leaders listen carefully, apply foresight, and make deliberate choices about priorities, tradeoffs, and decision authority." — Leadership Insight Areas of Focus Organizational consulting engagements typically address: Culture Assessment and accountability systems Talent systems, succession , and readiness Strategy execution and decision clarity Change management and enterprise alignment Leadership effectiveness at scale Organizational structure and design The result: leadership that scales with the organization. What Organizations Experience Clients consistently tell us: Clearer roles, accountability, and decision authority Faster execution and reduced organizational friction Improved employee engagement and reduced turnover Stronger leadership capability at every level Systems that sustain performance after we step away This result: Organizations that perform - and keep performing. The Consulting Approach A structured, evidence-based process designed to uncover root causes and build lasting solutions. 01 Discover & Define Listen deeply to understand root causes, not just symptoms. 04 Test & Learn Pilot changes in controlled ways to validate before scaling. 02 Set Direction Align leadership on the strategic intent and success criteria. 05 Analyze & Decide Use data and feedback to refine the approach. 03 Design & Hypothesize Develop solutions tailored to your culture and context. 06 Implement & Sustain Embed changes into systems so results hold over time. Why Grand Rapids Organizations Choose Organizational Talent Consulting Deep experience with private, family-owned, and founder-led organizations Evidence-based frameworks and proven methodologies Practical, real-world business orientation Based in West Michigan. Serving organizations regionally and nationwide. Systems-level problem solving, not surface-level fixes Long-term partnerships focused on building capability, not dependency Local Service Area Organizational consulting services available throughout: Grand Rapids Kentwood Wyoming Ada Rockford Holland Zeeland Muskegon West Michigan Region On-site and virtual engagements available. Schedule a Strategy Conversation If your organization is ready to address the systems challenges limiting performance, start with a confidential strategy conversation. Schedule Your Leadership Strategy Conversation Frequently Asked Questions What size organizations do you typically work with? Most clients are established organizations with $20M+ in revenue, though the real qualifier is complexity—leadership transitions, growth challenges, or structural misalignment that requires experienced outside perspective. How do you ensure confidentiality when working with local organizations? Confidentiality is foundational. I do not disclose client identities, and all engagement details remain private. Many clients value working with someone who understands the West Michigan business landscape without creating visibility concerns. What does the first 90 days typically look like? The first phase focuses on diagnosis—listening to key stakeholders, identifying root causes, and aligning on priorities. From there, we move into focused execution with clear milestones and accountability. Do you work directly with boards and ownership groups? Yes. Many engagements involve board-level facilitation, governance alignment, or ownership transitions alongside executive team work. Trending Coaching Insights Recommended F or You How Leadership Self-Awareness Improves Financial Performance The Hidden Cost of Leadership Blind Spots Whether you're the CEO or a frontline leader, financial performance is one important measure of effectiveness. Organizations rarely struggle because leaders lack good intentions. More often, they struggle because leadership teams operate with distorted self-perception while organizational systems suppress corrective feedback. As positional authority increases, candid feedback often decreases. Teams may begin managing executive reactio Embracing Leadership Pressure: A Path to Growth and Excellence Understanding Leadership Pressure Leadership creates pressure. In the Netflix series The Playbook , Doc Rivers shares the philosophy that inspired the Boston Celtics to a championship and his response to racism while coaching the Los Angeles Clippers. One valuable lesson he imparts is that "pressure is a privilege." What is the alternative to leadership pressure? No productive conflict? No aligned goals? No board meetings? No difficult customers? As an executive coach , I oft How Executive Leaders Build Trust Building trust is increasingly challenging and vital for executive leadership teams. Distrust in society is breeding polarization. Evidence suggests less than a third of employees are willing to help, live near, or work alongside someone who disagrees with their point of view on things that matter. Trust is the currency of any business and holds a company together during change. CEOs and top management teams are expected to be visionary change catalysts. However, many leaders How Leaders Can Get the Feedback No One Wants to Give Most leaders are not getting the feedback they want and need. Evidence suggests that eight out of ten employees feel their leader has an undiscussable flaw. You have the vision to be a great leader and grow your business. But, no matter how often or how directly you ask others for feedback, your request gets ignored or is focused on your strengths. Frequently, when critical feedback is provided to executives, it is too little and too late. The unfortunate truth is that there

Executive coaching for CEOs and senior leaders navigating growth, complexity, and change. Practical, evidence-based coaching rooted in trust and clarity. EXECUTIVE COACHING When organizational complexity outpaces leadership capacity, performance stalls. We creatively partner with CEOs and executive teams to restore clarity, alignment, and execution at scale. Schedule a Leadership Strategy Conversation Or start with a Leadership Breakthrough Package → Confidential · Diagnostic · No obligation What happens in this Leadership Strategy Conversation? Identify where execution is slowing (decisions, ownership, or communication) Pinpoint the one change that will create momentum fastest Build a 30–60 day plan you can use immediately Doctorate in Strategic Leadership • 25+ years • Evidence-informed approach Who This Work Is Designed For This is not personal development. It's a disciplined partnership to strengthen decision authority, organizational systems, and leadership leverage—grounded in evidence, focused on outcomes. Grounded in decades of advisory work with CEOs, boards, and executive teams navigating high-stakes decisions. This Work Is Designed For You If... CEOs, founders, and enterprise leaders Leaders navigating scale, succession, or board pressure High performers seeking stronger strategic leverage Executives carrying organizational accountability This Is Not For You If... Entry-level or emerging leaders Those seeking therapy or personal counseling Career pivots without enterprise responsibility Leaders looking for motivational support only WHAT CHANGES WHEN LEADERSHIP CAPABILITY CATCHES UP TO ORGANIZATIONAL COMPLEXITY Evidence Impact These aren't abstract benefits—they translate directly to enterprise performance. What changes when leadership capacity catches up to organizational complexity +80% Increased Self-Confidence Faster, more decisive action on strategic priorities (International Coach Federation) +70% Improved work performance & communication Fewer execution breakdowns and clearer organizational direction (International Coach Federation) +86% companies recouped coaching investment Defensible ROI for board and ownership justification (International Coach Federation) +6x ROI on Coaching Investment Reduced rework from misaligned executive calls (Price Waterhouse Coopers) What This Work Delivers Senior leaders don't need traits—they need effect. Each outcome is tied to organizational impact. Decision Authority Faster, clearer decisions under pressure with frameworks that reduce executive hesitation Leadership Clarity Increase precision in how you communicate direction—fewer execution breakdowns downstream Board & Stakeholder Alignment Increase credibility and effectiveness in high-stakes stakeholder relationships Organizational Leverage Build systems that multiply your impact without requiring your constant presence Enterprise Risk Management Strengthen your capacity to identify and navigate strategic and operational risks Leadership Bench Strength Develop the next tier of leaders to carry greater organizational weight Schedule a Leadership Strategy Conversation Dr. Jeff Doolittle Executive Coach & Leadership Advisor Trusted advisor to CEOs, boards, and executive teams. Deep experience with private, family-owned, and founder-led organizations across industries. Known for direct, candid feedback that challenges leaders when it matters—not affirmation that leaves blind spots untouched. Serving Grand Rapids & West Michigan YOUR STRATEGIC PARTNER The Approach This is not surface-level coaching. It is a disciplined, outcomes-driven partnership grounded in: Behavioral and leadership assessments Decision and accountability systems Organizational performance frameworks Evidence-based habit formation Examples include role clarity audits, decision-rights mapping, leadership habit diagnostics, and executive team effectiveness reviews. Standards of Engagement This is a mutual commitment to leadership effectiveness—not a consumer service with a satisfaction guarantee. Clear outcome alignment from the start Direct feedback, not affirmation Professional integrity over transactional promises Many leaders ask how this work compares to other coaching options. For a concise overview of my approach, download this 1-page summary. Leading After the Founder: Strengthening Culture and Confidence During Growth The Challenge A newly appointed President and CEO succeeded the founder during a period of strong growth. Despite solid performance, employee surveys revealed declining confidence and inspiration, and a stalled strategic initiative exposed underlying cultural misalignment requiring focused leadership attention. Our Approach Implemented a 12-month executive coaching engagement to strengthen senior leader presence, decision-making, and cultural alignment, using Appreciative Inquiry focus groups, a Competing Values Framework assessment, and a one-day culture alignment workshop. RESULT Employee engagement increased by 15%, accompanied by a 16% improvement in confidence in leadership. As cultural norms were clarified and realigned, passive resistance to change declined, and the previously stalled strategic initiative regained momentum, restoring organizational focus and execution. "Dr. Doolittle’s data-driven approach, broad experience, and strong interpersonal skills set him apart. He helped align teams through collaborative, evidence-based decision-making while navigating difficult cultural choices." President/CEO Accelerated leadership effectiveness during a critical transition | Converted cultural insight into action Enhanced President/CEO Confidence | Strengthened cross-department trust and collaboration CEO COACHING - GROWTH AND TRANSFORMATION Stabilizing culture and leadership trust during rapid growth Cultural strain emerged during rapid growth—reduced trust, leadership tension, and inconsistent communication. Improved trust, clearer expectations, and confident navigation of growth. Read More CEO COACHING - LEADERSHIP TRANSFORMATION Evolving from execution to capacity-building leadership A mission-driven leader relied heavily on personal execution, limiting scalability, delegation, and long-term sustainability. Stronger strategic clarity, increased delegation and ownership, expanded organizational capacity, and measurable growth in impact and funding. Read More "Jeff has a way of creating space that makes growth possible even when it’s uncomfortable. I’m so grateful for his impact on my leadership this year. Here’s to another year of growth ahead. Cheers." Executive Leader - Private Equity Firm West Michigan| 240 Million Schedule a Leadership Strategy Conversation The First 90 Days A preview of how the engagement unfolds—structured for clarity, designed for impact. 1 Discovery & Alignment Leadership context assessment. Stakeholder input where appropriate. Clear outcome definition and success metrics established. Weeks 1-2 2 Diagnostic & Framework Behavioral assessments. Decision-pattern analysis. Leadership habit identification. Initial framework development for priority areas. Weeks 3-6 3 Application & Calibration Real-world application of frameworks. Accountability rhythms established. Progress review and approach refinement based on results. Weeks 7-9 Confidentiality Standard All engagements are held in strict confidence. Board or ownership communication occurs only with explicit CEO consent and is carefully structured to serve the leader's effectiveness. Schedule a Leadership Strategy Conversation 90 days coaching Engagement Options Most leaders choose a coaching partnership that matches their role, pace, and business season. Typical starting point: 6–12 month partnership Cadence: usually 2 sessions per month (weekly available during high-stakes seasons) Tools as needed: stakeholder input, 360/behavioral assessments, and leadership habit tracking Support between sessions: lightweight accountability and action planning Coaching is priced as a monthly partnership based on cadence and scope. We’ll confirm fit and pricing in the strategy conversation. Book a Leadership Strategy Conversation Prefer a focused, fixed-scope start? Leadership Breakthrough Session Package → Why Leaders Choose This Work Deep experience with private, family-owned, and founder-led organizations Enterprise-focused—not generic leadership development Practical, real-world business orientation Trusted advisor to CEOs, boards, and executive teams Long-term partnerships, not transactional coaching Based in West Michigan. Serving leaders nationwide. How Leadership Self-Awareness Improves Financial Performance The Hidden Cost of Leadership Blind Spots Whether you're the CEO or a frontline leader, financial performance is one important measure of effectiveness. Organizations rarely struggle because leaders lack good intentions. More often, they struggle because leadership teams operate with distorted self-perception while organizational systems suppress corrective feedback. As positional authority increases, candid feedback often decreases. Teams may begin managing executive reactio Embracing Leadership Pressure: A Path to Growth and Excellence Understanding Leadership Pressure Leadership creates pressure. In the Netflix series The Playbook , Doc Rivers shares the philosophy that inspired the Boston Celtics to a championship and his response to racism while coaching the Los Angeles Clippers. One valuable lesson he imparts is that "pressure is a privilege." What is the alternative to leadership pressure? No productive conflict? No aligned goals? No board meetings? No difficult customers? As an executive coach , I oft How Executive Leaders Build Trust Building trust is increasingly challenging and vital for executive leadership teams. Distrust in society is breeding polarization. Evidence suggests less than a third of employees are willing to help, live near, or work alongside someone who disagrees with their point of view on things that matter. Trust is the currency of any business and holds a company together during change. CEOs and top management teams are expected to be visionary change catalysts. However, many leaders How Leaders Can Get the Feedback No One Wants to Give Most leaders are not getting the feedback they want and need. Evidence suggests that eight out of ten employees feel their leader has an undiscussable flaw. You have the vision to be a great leader and grow your business. But, no matter how often or how directly you ask others for feedback, your request gets ignored or is focused on your strengths. Frequently, when critical feedback is provided to executives, it is too little and too late. The unfortunate truth is that there GROW Model Frequently Asked Questions Is executive coaching therapy? No, executive coaching is not therapy. While therapy often focuses on healing past trauma or mental health diagnoses, executive coaching is about future-focused growth, performance, and leadership effectiveness. It addresses professional blind spots, decision-making, and character development. Feedback on values, character, and gaps in virtues are not commonly provided in the workplace. Engaging a dedicated and skillful coach can improve character feedback and purposeful character reflection. Coaching helps you move from accidental habits to intentional transformation — not from dysfunction to function, but from good to great. What happens in an executive coaching session? Sessions are confidential, structured, and practical. Leaders bring real challenges, and we work to clarify thinking, examine assumptions, and define next actions that improve leadership effectiveness. How confidential is executive coaching? Executive coaching is confidential. Any organizational reporting expectations are agreed upon upfront, while session details remain private unless the leader chooses to share them. What is the typical duration of executive coaching? Executive coaching engagements typically range from several months to a year, depending on your goals, leadership complexity, and organizational context. Is this only for struggling leaders? No. Many high-performing leaders use coaching to stay effective as complexity increases. “Striving for life-changing habits is a competitive advantage available to any leader looking for a powerful point of differentiation.” – Dr. Jeff Doolittle Where can I find executive coaching in Grand Rapids and West Michigan? Organizational Talent Consulting provides executive coaching to business owners, CEOs, and senior leaders in Grand Rapids, West Michigan, and across the United States. Coaching is available in person, virtually, and in hybrid formats. Leadership Strategy Conversation A confidential, diagnostic conversation to assess fit and explore how this work might serve your leadership context. No pitch. No pressure. Strategic clarity. For CEOs and senior leaders evaluating next-level leadership effectiveness SCHEDULE A STRATEGY CONVERSATION Ready? Schedule a Leadership Strategy Conversation Not ready for an ongoing partnership? Start with a Leadership Breakthrough Session Package.

Servant leadership development that builds trust, accountability, and performance. Helping leaders lead with purpose while strengthening people and culture. Servant Leadership Development Program A servant leader is a servant first. Organizational Talent Consulting helps leaders become servant leaders - and take action amid economic uncertainty and operate effectively in a digital workplace with an increasingly diverse workforce. VIEW DATES & REGISTER DOWNLOAD SLDP PRODUCT BROCHURE Why it Matters Effective leadership makes a difference in the results you achieve and the life you live. The benefits of servant leadership extend beyond reducing costs and improving performance to include employee retention, intrinsic motivation, and discretionary effort. Leaders must continually transform and adapt or fall behind. Striving for better habits is a competitive advantage available to any leader looking for a powerful point of differentiation. Our leadership development approach is grounded in evidence from the fields of behavioral psychology and neuroscience - and helps leaders to successfully apply the servant leadership skillsets and mindsets that bring out the best in their teams to achieve strategic goals. WHAT'S SERVANT LEADERSHIP? Our Approach to Servant Leadership Development Organizational Talent Consulting servant leadership development shines a light on what makes certain leaders excel while others underperform - and in ways that life-changing habits emerge and bad habits disappear. Our approach to servant leadership is both highly actionable and tightly linked to elevating your people, profit, and purpose. We start by enhancing a leader's self-awareness. We provide insights into each leader's style preference using our leadership style inventory . We clarify the behavioral expectations of a servant leader and provide leaders with individualized feedback on their performance using our servant leadership 360 survey and leadership coaching . We also create awareness of group perceptions and performance. Next, we leverage interactive workshops, and a proven transformational servant leadership toolkit leaders incorporate into daily and weekly routines. It's not about event-driven training: it's a targeted learning approach for busy leaders that changes how a leader shows up daily. Finally, we reassess the leader and partner to align company strategy, culture, and the servant leadership agenda so they are mutually reinforcing to bring out the best in people and the business results. VIEW DATES & REGISTER DOWNLOAD SLDP BROCHURE Our Solutions for Servant Leadership Development Leadership Style Inventory Servant Leadership 360 Survey Structured On-the-job Practice Interactive Learning Workshops Servant Leadership Toolkit Your Path to Servant Leadership 1 Schedule a Meeting Help us understand your specific needs so we can determine your best next steps. 2 Partner with Us We assess and analyze your situation, provide insights and partner to develop solutions that bring out your best. 3 Learn - Change & Thrive With a plan that is proven to work for getting more out of life and work, you'll have the confidence and competence needed to maximize your full potential! GET ACCESS 100% Money-Back guarantee Explore Our Insights on Servant Leadership Our Servant Leadership Development Guarantee We’re so confident you’ll love our servant leadership development services and experience growth we offer a 100% satisfaction guarantee. If we do not meet your objective, we will refund your full fees. Ready to elevate your people, profit, and purpose? Hi, I'm Dr. Jeff Doolittle . I'm determined to make your personal and professional goals a reality. My only question is, are you? Connect with Dr. Jeff Doolittle SCHEDULE A MEETING A LEADERS GUIDE TO SERVANT LEADERSHIP Join Dr. Jeff Doolittle in this free interactive training to discover the leadership skillsets and mindsets for success and significance during complex times. REGISTER TODAY

Get the Leadership Habits Newsletter and take the free 5-minute Leadership Habits Assessment. Identify the 3–5 habits that improve clarity, decision quality, and execution for CEOs and senior leaders. Get the Leadership Habits Newsletter + Free Assessment Weekly insight for CEOs, owners, board members, and executives—plus a free 5-minute assessment that pinpoints 10 life-changing leadership habits that will elevate people, profit, and purpose this year. Executive Coaching + Organizational Consulting • Author of Life-Changing Leadership Habits LEADERS USE THIS TO: Reduce decision overload and regain clarity Strengthen execution through clearer priorities and expectations Improve difficult conversations and team alignment Lead with more consistency under pressure Leadership gets heavy when everything depends on you When decisions stack up, priorities compete, and people issues linger, most leaders don't need more information—they need a clearer view of what's driving outcomes and a simple plan they can actually execute. This newsletter + assessment helps you quickly identify what to tighten so you can lead with more confidence and less drag. Get The Newsletter + Start the Free Assessment You'll get two things This is not just leadership development. It's a disciplined partnership to strengthen decision-making authority, organizational systems, and leadership influence—grounded in evidence and focused on outcomes. Based on the latest strategic leadership research and decades of experience with CEOs, boards, and executive teams navigating high-stakes decisions. The Leadership Habits Newsletter WEEKLY Short, useful insights for leaders who prefer practical tools and content over buzzwords—focused on leadership and organizational clarity, decision quality, communication, execution, and culture. The Free Leadership Habits Assessment 5 MINUTES A quick self-check that highlights: Your strongest leadership habits Likely blind spots under pressure The habits most worth strengthening next Practical next steps you can apply immediately Designed for leaders who… Carry responsibility for people, performance, and profit Navigate complexity, change, and constant decisions Want a confidential, direct, research-based approach Prefer practical behavior change over vague inspiration Want traction in the next 30–90 days—not someday Not a fit if: You're looking for generic leadership tips or a one-size-fits-all course. Want a faster reset after the assessment? If you finish the assessment and want to turn insight into action quickly, you'll have the option to start the Leadership Breakthrough Bundle—a focused new-client intro experience that combines executive sessions, objective insight, and a personalized habit action plan. You'll see the Bundle option immediately after you complete the assessment. Get The Newsletter + Start the Free Assessment Frequently Asked Questions How long is the assessment? About 5 minutes. Do I get spammed? No. The newsletter is short and useful. Unsubscribe anytime. Is this confidential? Yes. Your responses are treated as confidential and used to guide your leadership insights. What happens after I subscribe? You'll be redirected immediately to the assessment. Start here Get the newsletter and complete the free assessment. In a few minutes you'll have a clearer picture of the habits creating lift—and the habits creating drag. Start Here

Life-Changing Leadership Habits reveals practical, research-based principles to help leaders elevate people, profit, and purpose through better habits. EXECUTIVE LEADERSHIP BOOKS BY DR JEFF DOOLITTLE Based in Zeeland, Michigan • Serving West Michigan and beyond BOOKS & IP My weekly blog is where leadership research meets real-world execution. Each week, I translate the latest evidence-based leadership, culture, and performance research into practical insights through short stories and focused, actionable articles designed for senior leaders navigating growth, transition, and organizational complexity. My books go deeper. They provide a comprehensive, research-backed framework for building leadership habits that strengthen culture, sharpen execution, and drive sustainable results. Drawing on decades of executive coaching and organizational consulting experience, my work equips leaders with proven principles they can apply immediately in their business, boardroom, and personal leadership journey. Whether you are scaling a growing organization, leading through transition, or strengthening long-term performance, these resources are designed to help you lead with clarity, confidence, and purpose. NEW BOOK Life-Changing Leadership Habits: 10 Proven Principles That Will Elevate People, Profit, and Purpose My first book, Life-Changing Leadership Habits, offers a proven approach to achieving success and significance in life and work. It’s an everyday guide on how to lead in ways that life-changing habits emerge and bad habits disappear. LEARN MORE BUY NOW CLAIM YOUR FREE BONUSES BOOK TRAILER "A very relevant read for anyone who aspires to lead people in a very crucial time... a compelling call to action." Spencer Warren — Regional General Manager, Gordon Food Service “Dr. Jeff Doolittle has created an easy-to-use leadership guide supported by relevant statistics, personal experience, and practical examples. Life-Changing Leadership Habits equips leaders with a clear framework for making confident, values-driven decisions that create long-term impact.” Courtnee Turner Hoyle — Readers’ Favorite Literary Titan Gold Book Award Readers Favorite Five Star Award FEATURED SPEAKING ENGAGEMENT "Lead with Love" at Grand Valley State University I work with leadership teams, associations, and universities to translate leadership habits into practical action—through keynotes, workshops, and facilitated conversations tailored to your audience. → Explore Speaking & Programs About the Author Jeff Doolittle is an executive coach, organizational consultant, and leadership development expert who partners with CEOs, executive teams, and boards to navigate growth, transition, and organizational complexity. As Founder and Principal of Organizational Talent Consulting , Jeff brings decades of experience helping leaders strengthen culture, align strategy with execution, and build the leadership habits that drive lasting change. His work blends evidence-based research with practical, real-world application—equipping leaders to turn insight into action. Jeff is the author of Life-Changing Leadership Habits: 10 Proven Principles That Will Elevate People, Profit, and Purpose and a trusted advisor to organizations across West Michigan and nationwide. His frameworks are used in executive coaching engagements, leadership development programs, and university classrooms. Based in Zeeland, Michigan, Jeff serves senior leaders throughout Holland/Grand Rapids, West Michigan, and beyond. Executive Coaching Hire Jeff to help you find the answers Organizational Consulting Hire Jeff to provide the answers Keynote & Workshop Hire Jeff as a speaker or facilitator

Organizational Talent Consulting leader's guide to succession planning. In-Person A Leader's Guide to Succession Planning How to identify, prepare, and nurture successors Increase the availability of experienced and ready employees in the right jobs now and in the future with proven practices and tips for how to overcome common risks. Play Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied About "I've got an opening on my team; do you know of anyone?" How often have you initiated this conversation or been a part of it recently? Most leaders struggle to find and develop the ready-now talent they need. Workforce challenges are nothing new. However, industry experts forecast that your talent challenges will become increasingly severe by 2030. Building a pool of qualified candidates ready to fill newly created or vacated positions can be challenging. This workshop includes succession planning topics such as talent identification, talent calibration, talent review best practices, and high-impact and low-cost employee development strategies. Who should attend? Leaders and managers who are curious about succession planning best practices. Leaders and managers who are skeptical of their ability to identify or nurture successors. Why you want to learn it? Every business is vulnerable to threats. But too few businesses and leaders stop to consider the possibility of becoming irrelevant. Harnessing the potential of company growth takes well-equipped leaders. "If you believe that training is expensive, it is because you do not know what ignorance costs." Leboeuf Well-equipped leadership makes a difference. Here is how: Team Performance: Several research studies have investigated the connection between the leader and business performance. Studies have demonstrated that effective leadership improves follower performance and promotes higher business results, follower job satisfaction, and follower organizational commitment. Innovation and Creativity: Evidence suggests that leadership is essential for driving innovation in a company. A study involving over 400 executives from 48 companies connected strategy and innovation performance directly with good leadership habits. Trust and Change: Studies have demonstrated that the level of trust in leadership directly correlates to employee retention, organizational commitment , and support for organizational change. Furthermore, when executives build trust, evidence suggests that organizational change readiness increases. Internal Communication & Relationships: Words shape worlds. Studies have revealed that influential leaders enhance two-way communication, creativity, collaboration, job attitudes, and organizational commitment. Leadership Transitions: Leadership transitions, whether successful or not, are costly. Evidence suggests that, on average, 35% of internally promoted executives fail, and direct reports spend 10-20% of their time helping a new leader transition. Successful leadership transitions increase company revenue, have 13% lower attrition rates, and are 90% more likely to achieve long-term performance goals. Leadership development is a leadership transition acceleration tool. Want to personalize or bring A leader's Guide to Succession Planning training to your business? LEARN HOW Schedule US $275 Date & Time (EDT) Wednesday, April 9th 2025 11:00 AM - 1:00 PM (EST) Please contact us to ask about upcoming dates! Location Railside Golf Club - Alder Room 2500 76th St. SW Byron Center, MI 49315 Language English Terms and Conditiions Here is our cancellation and refund policy . More Details Lunch is included in the registration price. Early Bird Special: Save $50 if purchased 2 weeks before the event start date. Questions? Interested in training your team of 10 or more? Fill out our contact form to get started. Next REGISTER NOW Objectives At the completion of this workshop, participants will be able to: Articulate the importance and benefits of succession planning. Articulate succession planning best practices, roles, responsibilities, attributes, and behaviors for leaders and employees Identify and evaluate employee performance and potential. Articulate high-impact employee development strategies. Articulate common succession planning risks and solutions. How it will help you You might be thinking to yourself, no one knows the future for sure, so why bother trying to build a pool of ready-now candidates? One of the most significant downfalls of strategic planning in today’s turbulent marketplace is that the process often fails to consider future changes in the environment. But, only relying on short-term planning is gambling with your company’s future. Succession planning is intended to increase the availability of experienced, capable, and diverse talent, ensuring the right people in the right jobs now and in the future. If I am unable to attend the session I signed up for can I transfer to a new date? How? Yes, you can transfer into a new session by contacting info@organizationaltalent.com and making your request in writing. Please indicate the class/date you would like to reschedule in the subject of the email. Review the available course offerings and indicate the class/date of interest. How do I get a refund on a course? To cancel your course enrollment and receive a refund, please contact our Customer Support group by calling 1-616-803-9020 or email us at info@organizationaltalent.com. What is your cancellation and refund policy? If you need to cancel your enrollment, please do so at least 72 hours before the start of your course to receive a refund. Refunds will be processed within 45 days from the cancellation date or the first day of the course, whichever comes first. No refunds are provided if you attend all or part of a course. We reserve the right to cancel a course due to low enrollment, bad weather, or other unforeseen events. If a class is canceled, we will notify you promptly, and you can choose to receive a full refund or credit for another class. Please note, we are not responsible for any cancellation costs you incur, such as airline tickets or hotel reservations. How do I contact you with questions about my training? You can reach us by phone at 1-616-803-9020 (Mon-Fri, 8 AM-5 PM Eastern Time) or email us at info@organizationaltalent.com. We're here to help! Where can I book leadership development workshops in the Grand Rapids area? Organizational Talent Consulting delivers leadership development workshops and team facilitation for organizations in Grand Rapids, West Michigan, and nationwide. FAQs

Reduce friction, increase capacity, and improve execution. Organizational effectiveness consulting for CEOs and leadership teams—decision rights, operating rhythm, role clarity, and accountability. Serving Grand Rapids & West Michigan. PEOPLE & CULTURE CONSULTING Organizational Effectiveness Reduce friction. Increase capacity. Improve execution. Many organizations don't have a strategy problem—they have an effectiveness problem. Work gets stuck in handoffs. Decisions slow down. Meetings multiply. Accountability blurs. And leaders spend too much time compensating for the system. Schedule a Leadership Strategy Conversation WHY IT MATTERS When Effectiveness Slips When effectiveness slips, the symptoms are predictable: Priorities multiply and focus erodes Teams operate in silos and rework increases Role confusion creates delays and tension Execution feels harder than it should Decisions bottleneck at the top Meetings consume time without producing outcomes Performance varies widely across leaders or departments Effectiveness is the difference between a capable organization—and one that is constantly "working around" itself. OUTCOMES What Organizational Effectiveness Delivers Our Organizational Effectiveness engagements help CEOs and leadership teams: Accelerate execution by removing operational friction Strengthen accountability with clean ownership and follow-through Simplify meetings and operating rhythms to produce outcomes Increase capacity so leaders spend more time on the highest-value work Clarify roles and decision rights so work moves without escalation Improve cross-functional collaboration and handoffs Align structure, systems, and talent to support strategic priorities Serving Grand Rapids and West Michigan (and nationwide). EVIDENCE-BASED PROCESS Our Approach to Organizational Effectiveness We focus on what drives results: clarity, operating systems, and leadership habits that are grounded in evidence from organizational psychology and real-world execution. 1 Diagnose the real constraints We identify what's actually slowing execution through: Interviews with leaders and key stakeholders Review of strategy, org structure, scorecards, and operating rhythms Workflow and handoff mapping (where work stalls, where rework happens) Decision flow review (what escalates and why) 2 Design a clearer way of operating We build an operating model that reduces friction: Priority stack and strategic alignment Role clarity and ownership (who owns what outcomes) Decision rights (who decides, who advises, how decisions stick) Meeting and governance cadence (less reporting, more decisions) 3 Strengthen accountability and performance systems We align the reinforcing systems so change holds: Scorecards and metrics that drive focus Performance expectations and feedback rhythms Talent alignment and capability needs Simple governance to sustain improvements 4 Implement and embed We help leaders execute the changes with: Practical rollout plans Leader enablement and coaching Communication and change support Check-in cadence and adjustment Typical timeline 4–12 weeks (depending on scope) Leadership time Focused & efficient—designed around existing routines Schedule a Leadership Strategy Conversation ASSESSMENT ARES What We Assess and Improve Every organization is different, but effectiveness work commonly focuses on: Operating rhythm: meetings, cadence, decision-making, governance Role clarity: responsibilities, handoffs, escalation paths Decision rights: speed, quality, and decision "stickiness" Cross-functional execution: collaboration, friction points, rework Accountability: commitments, follow-through, consequences Performance management: expectations, feedback, measurement Structure and workflow: spans/layers, bottlenecks, capacity constraints Leadership effectiveness: behaviors that reinforce the operating system STRATEGIC DECISIONS Decisions This Work Supports Organizational Effectiveness is especially valuable when leaders need clarity to decide: What operating model best supports the strategy Where to simplify structure and reduce bottlenecks How to clarify decision rights and reduce escalation What metrics matter most—and how to review them How to reset performance expectations and accountability Where capability development is needed to execute priorities How to sustain change without adding bureaucracy Related Services If adjacent needs surface, we can integrate: Culture Assessment Strategy & Succession Strategic Planning & Off Sites (as an engagement type) Organizational Effectiveness Enterprise Change & Alignment GETTING STARTED Your Path Forward 1 Start with a confidential conversation We'll clarify what you're seeing, what's at stake, and what "better" needs to look like. 2 Diagnose and align We gather input, identify friction points, and align on the leadership operating system. 3 Embed and sustain We reinforce the rhythm, agreements, and accountability so alignment holds under pressure. PRACTICAL ARTIFACTS Deliverables You Can Use Immediately You'll leave with a small set of practical artifacts such as: Organizational Effectiveness Diagnostic Summary Decision Rights Map and Decision Log Scorecard and Review Cadence Friction Map (bottlenecks, rework loops, handoff breakdowns) Role Clarity Map (owners, accountabilities, interfaces) 90-Day Action Plan and 6–12 Month Roadmap PEOPLE - PROFIT - PURPOSE ALIGNMENT SYSTEM Designing Organizations That Thrive A framework for boards and senior leaders to navigate growth, transition, and organizational complexity—designed to elevate people, profit, and purpose. FEEDBACK LOOPS The "engine" of the model — when these loops are aligned, performance compounds. When they're misaligned, you get friction, firefighting, and drift. Rewards → Culture What gets rewarded becomes normalized behavior. Processes → Learning Predictable cadence increases feedback quality, improves decisions, strengthens performance, raises confidence and engagement. Structure → Decision Speed Clear decision rights reduce delays, improving execution, building trust, reinforcing culture. People → Culture Leadership habits model expectations; expectations shape behavior; behavior becomes culture. How Aligned Is Your Organization? You can not change what you don't understand. Learn more and receive a free personalized report. Start The Assessment